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Employee Suggestion Systems Employee Suggestion Systems The term "employee suggestion systems" refers to a variety of efforts businesses make to solicit and utilize input from their employees in hopes of achieving cost savings or improving product quality, workplace efficiency, customer service, or working conditions.
These efforts range from simply placing suggestion boxes in common areas to implementing formal programs with committees to review ideas and rewards for those that are adopted.
Boosting Productivity and Profits. And they begin to think more like managers, looking beyond the scope of their own jobs. But experts note that formal suggestion systems encourage employees to really think about their jobs and want to participate in the operation Employee suggestion system the company.
Formal suggestion systems let employees know that their ideas are valued. Such systems may even increase motivation and foster loyalty and teamwork among employees. Bell wrote in IIE Solutions. Management Support The first element of a successful employee suggestion system is to demonstrate buy-in from top management.
Managers must show enthusiasm and commitment toward the program if it is to generate the desired results. A small business owner might begin by sharing his or her vision for the company with employees.
The next step might be to make sure line managers support the suggestion system and do not feel threatened by it. It is also important for managers to raise the topic frequently in meetings and incorporate the positive results of employee suggestions into periodic progress reports.
Managers should also be encouraged to submit suggestions themselves, although they should not generally be rewarded for ideas that fall under their normal strategic planning responsibilities.
Program Structure The next element of a successful employee suggestion system is structure. Experts recommend placing responsibility for program development and implementation with a single administrator. This person should begin by selecting a committee of employees—from all parts of the organization and representing various demographic groups—to help administer various phases.
The administrator and employee committee should then develop clear rules to guide employee efforts in providing suggestions. Suggestion programs tend to be more successful when employees are encouraged to make reasonable suggestions within the parameters of their own work experience.
It is important to develop a clear policy statement that covers all aspects of the suggestion program and make sure that both managers and employees understand it.
If employees view the process as open and above-board, it will help eliminate any suspicion about how ideas are reviewed and rewarded.
Program Visibility Another important element of successful employee suggestion programs is visibility. After all, employees cannot be expected to participate in a program if they are not made aware of it.
Experts recommend launching suggestion programs in a highly public manner, with announcements, newsletters, parties, etc. Employees should come away with the idea that management intends to give full consideration to all suggestions and plans to act on the best ones in a timely manner.
The suggestion system itself should also be widely publicized and promoted. Examples of possible systems include the familiar suggestion box with written forms; the old-fashioned bulletin board for posting ideas and results; a special toll-free telephone line to allow employees to phone in suggestions; or more sophisticated systems based on e-mail or postings to a dedicated Web site.
Once the system has been introduced, it is important to follow up with ongoing promotional activities in order to maintain employee interest. Recognition and Rewards Another vital element of successful employee suggestion systems is recognizing participants and providing rewards for good ideas.
Employees are much more likely to participate in a suggestion program if the ideas they submit receive quick and thoughtful responses from management.
Experts recommend setting a timetable in which receipt of an idea will be acknowledged ranging from 24 hours with electronic systems to one week with more traditional systems.Use the Employee Online Suggestion System to submit your ideas on how to improve the State of Nebraska.
Need help with your idea? Although you do NOT have to secure supervisory approval or submit your suggestion through channels, your supervisor may be able to assist you in making your idea a better one, and you receive full credit.
Effective recognition and reward alphabetnyc.com's value in a recognition system that lets employees know they are truly worthy. Effective recognition always involves verbal or written acknowledgment from the employee's manager in addition to any physical reward.; Frequent feedback. The downside of the standard employee performance appraisal is that it is a one-time deal.
Employee motivation, i.e. methods for motivating employees, is an intrinsic and internal drive to put forth the necessary effort and action towards work-related alphabetnyc.com has been broadly defined as the "psychological forces that determine the direction of a person's behavior in an organisation, a person's level of effort and a person's level of persistence".
EFFECTS OF MOTIVATION ON EMPLOYEE PERFORMANCE: A CASE STUDY OF GHANA COMMERCIAL BANK, KUMASI ZONE. BY THOMAS OWUSU A Thesis submitted to the Institute of Distance Learning, Kwame Nkrumah University of Science and Technology in Partial fulfilment of the requirements for the degree of COMMONWEALTH EXECUTIVE OF MASTERS IN BUSINESS .
Studies have shown that only 40% of organizations have a formal system for employees to submit ideas.
This means that most organizations have missed out on the opportunity to increase customer satisfaction, improve bottom line and enhance employee satisfaction.
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